Terms and Conditions
Last updated: 28 May 2026
Welcome to Little Bunnies Co.
These Terms and Conditions govern your use of our website, online store, products, resources, and services. By using this website or placing an order, you agree to these Terms.
1. About Little Bunnies Co.
Little Bunnies Co. is a South African children’s brand creating gentle books, comfort items, educational resources, story-based tools, and parent-support products for children and families.
Company name: Little Bunnies Co. (Pty) Ltd
Company registration number: 2026/402346/07
Email: sonika.vandyk@littlebunniesco.com
2. Use of our website
You may use our website for lawful personal shopping, browsing, learning about our brand, contacting us, or engaging with our resources.
You may not:
- misuse the website;
- copy, reproduce, or resell our content without permission;
- interfere with the website’s security or functionality;
- submit false, harmful, or misleading information;
- use our brand assets, characters, illustrations, books, or resources without written consent.
3. Products and availability
We do our best to display products, descriptions, colours, prices, and availability accurately. However, slight differences may occur due to screen settings, supplier changes, printing differences, photography, or product updates.
Products may be limited, seasonal, pre-order based, or subject to availability.
We reserve the right to update, change, or discontinue products at any time.
4. Pricing and payments
All prices will be displayed in South African Rand (ZAR), unless stated otherwise.
Prices may change from time to time. The price shown at checkout at the time of purchase will apply to your order.
Payments must be made through the payment options available on our website. Orders will only be processed once payment has been successfully received, unless otherwise stated.
5. Order acceptance
After placing an order, you may receive an order confirmation email. This confirms that we have received your order, but it does not always mean the order has been finally accepted.
We may cancel or refuse an order if:
- a product is unavailable;
- payment fails;
- incorrect pricing or product information was displayed;
- fraud or misuse is suspected;
- delivery cannot be completed;
- the order violates these Terms.
If we cancel an order after payment has been received, we will arrange a refund where applicable.
6. Pre-orders
Some products may be available for pre-order. Pre-order products are not available for immediate delivery.
Estimated timelines are provided in good faith but may change due to printing, production, supplier, courier, import, or operational delays.
Please read our Pre-Order Policy before placing a pre-order.
7. Digital products
Some resources may be sold as digital downloads, including worksheets, printables, guides, ebooks, or activity packs.
Digital products are for personal use only unless stated otherwise. They may not be resold, shared publicly, copied, uploaded to other platforms, or distributed without permission.
Please read our Digital Products Policy before purchasing digital products.
8. Shipping and delivery
Delivery timelines and fees will be shown at checkout or on the relevant product page where possible.
Delivery times are estimates only and may be affected by courier delays, incorrect delivery details, public holidays, stock availability, or events outside our control.
Please read our Shipping Policy for more information.
9. Returns and refunds
Returns, refunds, and exchanges are handled according to our Returns and Refunds Policy.
Different rules may apply to physical products, defective products, digital products, pre-orders, customised items, hygiene-sensitive items, and items damaged through misuse.
10. Product safety and age guidance
Our child-focused products may include age guidance, supervision notes, safety warnings, care instructions, or usage guidance.
Parents, caregivers, educators, and adults are responsible for checking whether a product is suitable for a child’s age, development, and needs.
11. Emotional wellbeing disclaimer
Our books, resources, and content are created to support gentle emotional learning, connection, and conversations at home. They are not medical advice, psychological advice, therapy, diagnosis, treatment, or crisis support.
Please read our Emotional Wellbeing Disclaimer.
12. Intellectual property
All Little Bunnies Co. content belongs to Little Bunnies Co. or is used under permission. This includes our name, logo, slogan, characters, illustrations, books, text, product designs, downloads, worksheets, website content, social media content, images, and brand assets.
You may not copy, reproduce, edit, distribute, resell, publish, or use our intellectual property without written permission.
13. User-submitted content
If you send us reviews, testimonials, photos, comments, feedback, collaboration ideas, or stories, you confirm that you have the right to share them.
We may ask for your permission before using your content for marketing or social media.
Do not send us sensitive personal information about children unless necessary and appropriate.
14. Collaborations
Collaboration requests are reviewed at our discretion. Submitting a collaboration request does not guarantee acceptance, payment, partnership, product gifting, or publication.
Please read our Collaboration Policy.
15. Website links and third parties
Our website may include links to third-party websites, payment providers, couriers, social platforms, or tools. We are not responsible for third-party websites, services, policies, delays, or errors.
16. Limitation of liability
To the extent allowed by law, Little Bunnies Co. will not be liable for indirect, incidental, or consequential losses arising from use of our website, products, or resources.
Nothing in these Terms limits consumer rights that cannot be excluded under South African law.
17. Changes to these Terms
We may update these Terms from time to time. The updated version will be posted on our website with the latest date.
18. Governing law
These Terms are governed by the laws of the Republic of South Africa.